Returns & Exchanges

At Dayglow, we take pride in the quality of our curated food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our inventory, we offer a 14-day window for returns on non-perishable items and replacements for any goods that arrive damaged or defective.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Submit Documentation

  For items damaged during transit, please include clear photos of the packaging and the product to expedite your claim.

• 3.
  Ship the Item

  Once authorized, securely pack your non-perishable items in their original packaging and use the provided prepaid shipping label.

• 4.
  Receive Refund or Credit

  After we inspect the returned goods, we will issue a full refund to your original payment method or provide store credit within 5-7 business days.